By choosing to accept the terms and conditions you are agreeing to the following:Use of The Website
- Purchase of items is for personal use, not for resale.
- It’s prohibited to hack other users’ accounts or any part of the website.
- You have to submit accurate and valid information about your personal data, address, contact information, and shipment details.
- The owner of the website has all the right to use this brand name, products, logos, pictures and the whole website features.
- All the trademarks and copyrights are used under appropriate licenses.
- It is not allowed to use this information for personal or business benefits and utilization.
- It is prohibited to use the products for reselling and business benefits.
- ERA reserves the right to modify, delete or add any content, feature, or any matter relating to its brand as it sees fit at any point of time.
We at ERA highly appreciate our clients, therefore, we gather and manage your personal data to deliver to you the targeted experience you deserve.What is the type of data that we collect?
The date we collect is only what you enter and agree on allowing us to access when creating an account or completing your purchase.Who is the controller of your data?
The data we collect about you is controlled by ERA.What do we do with your personal data?
Your personal data will not be given or shared with any third party except for the shipping company and the bank to complete your transaction.
If we were requested by a regulatory or government authority investigating any suspicious activity to provide your personal information, we will be entitled to do so.Your rights:
You have the right to withdraw your consent to data processing and delete your account at anytime. We will not save any data and we will get rid of your information in the right way.Cookies:
Types of cookies used:Used in connection with customer login:
storefront_digestUsed in connection with shopping cart:
Storefront_digestConnection with navigation through a storefront:
_secure_session_idUsed in connection with shopping cart:
_orig_referrerUsed in connection with access to admin:
_abUsed in connection with browsing through site.
_Brochure_sessionTracks landing pages:
Ki_tUsed in connection with browsing through site:
_Brochure_sessionReporting & Analysis
Facebook Custom Audiences
SourceKnowledgeSocial Media & Content
WistiaReturns and Exchanges
Items purchased can’t be returned or refunded. Should you need to exchange your purchase, you have 14 days from receiving your order to arrange your exchange.
All items must be returned new.Returns that do not meet our policy will not be accepted and sent back to the customer.
Please take care trying on items as all products must be exchanged in new and unused condition with all ERA tags still attached.Shipping Rates
Delivery Duration in Riyadh: 3 working days
Free Delivery in Riyadh.
Please note this can take longer during high seasons and sale periods.
We work closely with our shipping companies for international orders.Delivery
Your items will be delivered to the address provided by you.
Please be aware that if you have supplied us with an incorrect address, you agree that we not be held responsible for failure to deliver the item.
Any changes in delivery address must be notified to us at least 24 hours in advance of delivery in writing by emailing email@example.com or by telephoning +966 50 087 5333.We will not be held responsible for any incorrect deliveries resulting from your failure to notify.Eligibility To Purchase
In order to make purchases on the site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated.
Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.Package Insurance
All your purchases are insured against theft and accidental damage while in transit from ERA to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered.
You will own the goods on and from the later of the point in time when: we receive payment in full, or we deliver the goods to you.
ERA insures each purchase during the time it is in transit until it is delivered to your specified delivery address. The goods are your responsibility from the time we deliver them to the address you gave us.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.Orders
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
If you have registered your email address and placed your order, we will attempt to notify you by email or whats app within 48 hours of the product being available.Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.Acceptance Of Your Order
Once you have made your choice and your order has been placed, you will receive a message acknowledging the details of your order. The message is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and ERA will be completed when we message you to confirm the goods have been dispatched.
We reserve the right not to accept your order in the event, for example,that shipping restrictions apply to a particular item, that the item ordered is out of stock.Sale Price & Adjustment Policy
We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.Customer Care
We're on hand to assist with:
- Size and fit advice
- Detailed product information
- Delivery questions
- Exchange and return queries
- Placing orders
- Email: firstname.lastname@example.org
- Whats app us on: +966 50 087 5333
We are not responsible for any direct, indirect, incidental, special consequential damage that arises from using and/or misusing ERA items.
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